Refund Policy

You can request a full refund within 30 days of your initial purchase or of any renewal charge. You can also cancel at any time to stop future renewals; cancellation takes effect at the end of the current billing period.

Email support@xeviora.com from the address you used at checkout, or find your order at https://paddle.net and request a refund there. Refunds are processed by our reseller Paddle.com back to your original payment method, usually within 5–10 business days. After a refund, the related plan or credits are removed from your account.

If you are a consumer in the EU, EEA, UK or another country that gives you a statutory right to withdraw from a purchase, those rights apply in addition to this policy and are not limited by it.

Charges appear on your statement as "PADDLE.NET* XEVIORA". If you don't recognise a charge, contact support@xeviora.com or look it up at https://paddle.net before contacting your bank — we'll sort it out quickly.